Privacy Policy
Effective Date: August 27, 2026
DuckIT Technologies LLC, doing business as DuckIT Services ("DuckIT," "we," "us," or "our"), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you visit DuckITServices.com, contact us, or use our services.
Information We May Collect
Depending on how you interact with DuckIT, we may collect information such as:
Your name
Email address
Telephone number
Business or organization name
Information you submit through our contact forms
Details about a device, technology issue, website project, business environment, or service request
Billing, transaction, and service history
Communications between you and DuckIT
Information reasonably necessary to provide requested IT, consulting, web, or other technology services
When providing technical support, DuckIT may also temporarily access information stored on a customer's device, account, system, or network when access is necessary to perform the requested service.
We ask customers not to provide sensitive personal information unless it is reasonably necessary for the service being requested.
Information Collected Automatically
Our website and third-party services used to operate it may automatically collect limited technical information, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring website
Cookies or similar technical information
DuckIT's website is currently hosted using Google Sites, and forms or other features may be provided through Google or other third-party services. Those providers may process information according to their own privacy practices.
How We Use Information
DuckIT may use collected information to:
Respond to questions and service requests
Schedule and provide technical support
Perform consulting, business IT, web, and related services
Communicate with customers about active or requested work
Prepare estimates, invoices, or project information
Maintain customer and service records
Improve our services and website
Diagnose technical or security issues
Protect DuckIT, our customers, and our systems from fraud, misuse, or unauthorized access
Comply with legal, regulatory, tax, accounting, or contractual requirements
We do not collect personal information simply for the purpose of collecting it.
How We Share Information
DuckIT does not sell personal information for monetary consideration.
We may share information when reasonably necessary with service providers that help us operate our business or provide requested services. These may include providers of:
Website hosting and forms
Email and communications
Payment processing
Remote-support software
Cloud services
Domain registration and hosting
Accounting or business administration
Other technology platforms necessary to complete requested work
We may also disclose information when required by law, court order, legal process, or when reasonably necessary to protect DuckIT, our customers, or others from fraud, security threats, or unlawful activity.
Payment Information
When electronic payments are processed through a third-party payment provider, payment-card information may be collected and processed directly by that provider.
DuckIT does not intentionally retain complete payment-card information processed directly through a third-party payment service unless necessary and permitted for a legitimate business purpose.
Remote and On-Site Technical Support
Providing IT support may require temporary access to a customer's computer, device, network, account, or other technology.
DuckIT will only access systems or information reasonably related to the work the customer has authorized us to perform.
Customers remain responsible for maintaining appropriate backups of important data before service whenever reasonably possible.
Data Security
DuckIT uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information we maintain.
However, no electronic system, network, transmission method, or storage system can be guaranteed to be completely secure.
If DuckIT discovers a security incident involving protected personal information, we will take appropriate steps consistent with applicable law.
Data Retention
DuckIT retains personal information only as long as reasonably necessary for legitimate business purposes, including:
Providing requested services
Maintaining customer and project records
Accounting and tax requirements
Resolving disputes
Enforcing agreements
Meeting legal obligations
Information that is no longer reasonably necessary may be deleted, destroyed, anonymized, or otherwise securely disposed of.
Your Choices
You may contact DuckIT to request that we:
Update or correct information we maintain about you
Delete information that is no longer required for legitimate business or legal purposes
Answer questions about how your information is handled
Stop non-essential marketing communications
Certain information may need to be retained when required for accounting, tax, legal, security, contractual, or other legitimate business purposes.
Cookies and Third-Party Services
DuckITServices.com may rely on cookies or similar technologies provided by Google or other services used to operate website functionality.
Third-party websites and services linked from DuckITServices.com operate independently and are governed by their own terms and privacy policies. DuckIT is not responsible for the privacy practices of unrelated third-party websites.
Children's Privacy
DuckIT's website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
If we learn that such information has been collected unintentionally, we will take reasonable steps to remove it.
Changes to This Privacy Policy
DuckIT may update this Privacy Policy as our services, technology, or legal obligations change.
The effective date shown at the top of this page will indicate when the policy was last materially updated.
Contact Us
Questions, concerns, or privacy-related requests may be sent to:
DuckIT Services
Operated by DuckIT Technologies LLC
Email: support@duckitservices.com
Website: DuckITServices.com